TERMS AND CONDITIONS

Agreement between User and www.huntertreefarms.com
Welcome to www.huntertreefarms.com. The www.huntertreefarms.com website (the “Site”) is
comprised of various web pages operated by Hunter Tree Farms, LLC (“HTF”).
www.huntertreefarms.com is offered to you conditioned on your acceptance without modification
of the terms, conditions, and notices contained herein (the “Terms”). Your use of
www.huntertreefarms.com constitutes your agreement to all such Terms. Please read these terms
carefully, and keep a copy of them for your reference.
www.huntertreefarms.com is an E-Commerce Site.
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PRIVACY

Your use of www.huntertreefarms.com is subject to HTF’s Privacy Policy. Please review our
Privacy Policy, which also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting www.huntertreefarms.com or sending emails to HTF constitutes electronic
communications. You consent to receive electronic communications and you agree that all
agreements, notices, disclosures and other communications that we provide to you electronically,
via email and on the Site, satisfy any legal requirement that such communications be in writing.

 

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and
password and for restricting access to your computer, and you agree to accept responsibility for
all activities that occur under your account or password. You may not assign or otherwise transfer
your account to any other person or entity. You acknowledge that HTF is not responsible for third
party access to your account that results from theft or misappropriation of your account. HTF and
its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit
content in our sole discretion.

 

CHILDREN UNDER 13

HTF does not knowingly collect, either online or offline, personal information from persons under
the age of thirteen. If you are under 18, you may use www.huntertreefarms.com only with
permission of a parent or guardian.

 

CANCELLATION/REFUND POLICY

Once an order is placed it cannot be changed or canceled. Refunds and or returns are subject to a
20% restocking fee. Customer is responsible for shipping. Once the unopened item is received a
refund will be issued minus the restocking fee. Please email with any further questions on our policy
at info@huntertreefarms.com.

Prices

Prices on this website and found on our printed materials are subject to change without notice. Prices do not include delivery fees or taxes. List prices are per item. The prices listed supersede all previously published prices.

PAYMENT

Cash, check, Mastercard and Visa are accepted. No deliveries will be left without payment in full.

CLAIMS & WARRANTIES

All claims must be made within 48 hours of delivery. Any plant returned must be received in good condition within the claim period. All returns are subject to a 20% restocking fee. Plants are offered subject to prior sale, no warranty expressed or implied. 

We will warranty our trees for one year to the date of purchase if a soil test is performed by Hunter Tree Farms, LLC (all soil/water tests from customers are sent to a 3rd party lab) and the recommendations made by a member of our team are executed by either the customer or Hunter Tree Farms, LLC. We will assist you in the proper techniques or install tree ourselves.

We strive to ensure plants are true to name and in good condition when received. Any plants that prove otherwise will be replaced or purchase price credited. In no case are we responsible for more than the original purchase price of stock sold.

DELIVERIES

All LOCAL deliveries will be scheduled out following a purchase. A follow up email with in 24 hours will be sent to set up delivery.

We deliver to the St. Charles, St. Louis, and Lincoln County area.

A minimum purchase of one tree is required. Additional fees may apply if out of our normal delivery range.

We strongly suggest you email or call prior to purchasing to be able to give you accurate delivery prices (due to the fluctuations in fuel costs).

Please contact us with any further questions about delivery.

Shipping: all orders are processed within 3 business days. Shipping times will vary due to customers location and mail carriers. We do NOT ship trees at this time. All custom grow media orders need to call or email for further information.

Will Call & Walk-ins

Will-call orders need to be made at least 48 hours in advance and picked up between 9:00 a.m. and 4:00 p.m., Monday – Friday (closed some weekends and holidays). Please call (636) 515-7997 or email info@huntertreefarms.com to schedule a pick-up. 

In addition, please be aware we do not accept unscheduled walk-ins.

Holds & Special orders

All special orders or custom orders, need to be arranged on an individual basis. Fees will be based on the specific needs of both parties. This will require a signed contract. Please email or call with inquires info@huntertreefarms.com or 636-515-7997.